Why
should I rent a home instead of a hotel?
In
a word -- VALUE! By renting one of our luxurious vacation homes,
you definitely get more for your money. Imagine getting a fully
furnished home, your own private pool, and plenty of room to
relax -- and all for the same price (and sometimes less) than
a hotel!
Will I get a home that has a pool?
Absolutely! Every home that we offer has its very own private
pool. The lanai area provides a great place to soak up some
sun or enjoy dinner out under the stars, while the screen around
the pool and lanai provides shelter from any pesky bugs.
How do I make a reservation?
Once you have selected your dates, searched our site, and decided
on the home that best suits you and your party, simply call
us at 407-962-6791 or drop us an email and one of our representatives
will be more than happy to assist you in planning the perfect
vacation.
What is the deposit required?
Upon booking, we require that a deposit of 10% of the total
balance is provided. This payment will be applied to the total
price of your rental. You can pay your deposit over the phone
by credit card, or mail in a personal check, cashier's check,
or money order to our office.
If you are booking a specific house, the deposit is $250.00.
This payment is also applied to your total balance for the booking.
The remaining balance is due at least 30 days prior to your
arrival.
When do I pay the remainder of my balance?
The remainder of your balance is actually not due until you
arrive! Upon check-in, your balance will be collected by any
of the following methods: cash, credit card, travelers checks,
money order, or cashier's check/bank draft. If you would like
to pay your balance by personal check, this must be received
by our office at least 3 weeks prior to your arrival date (to
allow time for the check to clear).
What if I need to cancel?
We understand that sometimes situations arise that prohibit
people from traveling. If you need to cancel and are able to
notify us over 30 days prior to your arrival date, we will be
more than happy to apply your deposit to a future reservation.
If you have to cancel your reservation and it is 30 days or
less prior to arrival, this will forfeit your deposit.
How will I know what home I will be staying
in?
In most cases, we do not provide the actual address of the home
until arrival because things can change at any point. The allocation
of the homes is based on availability, any outstanding maintenance
on the homes, and any guest requests. We do our best to honor
any requests that a guest may have, such as a particular view,
location, or bed arrangement, but this is not always possible.
If you have found
a home on our website that you would like to book, we will be
more than happy to guarantee this home provided the following
conditions: the home is available for your dates of travel,
the home is still under our management when you arrive, and
there are no emergency maintenance issues (i.e. broken air conditioning)
that would prohibit us from putting guests in the home. A particular
home can be guaranteed for an additional $10.00 per night on
top of the nightly rate. Once you have booked a specific home,
we will notify the homeowner of this booking so that you are
guaranteed this home. In the event that the property is not
available, we will supply you with other available alternatives.
How old are the homes?
Our homes have an average age of approximately 3-5 years or
less. We even have houses that are just a few months old! We
are constantly taking on new properties to be able to offer
our guest the newest and best amenities.
What is provided in the home?
The better question would be -- what ISN'T provided?! Each home
comes complete with a fully equipped kitchen including a refrigerator,
freezer, oven, range, microwave, dishwasher, cookware, toaster,
coffee maker, blender, dishes, silverware, glasses, and utensils.
There is also a full size washer and dryer right in the home.
Each bedroom will sleep up to 2 people in either a double bed
(king, queen, or full) or a pair of twin beds, not to mention
the queen size sleeper sofa which sleeps an additional 2 people.
The home also comes with an alarm clock, iron, ironing board,
hairdryer, and even linens and towels!
What do I need to supply
myself?
While we try and provide each guest with everything they will
need, there are some items that are not provided in the homes.
While bath and hand towels are provided, you may want to bring
your own beach towels and wash cloths as these are not always
provided in the homes. Starters of toilet paper, trash bags,
and soap are provided, but you may need to supply more of these
as your stay progresses. In addition, any basic toiletry items
such as shampoo, conditioner, etc. must also be provided by
the guest, as well as food.
How do I check-in?
Checking in couldn't be simpler. Once the your balance
has be paid in full you will be issued with our welcome information
included complete directions to the home lock box information
and anything else your might need to have a great stay in one
of our many properties.
How far away are
the attractions from the home?
Almost all of our
homes homes are located within 10 minutes to Walt Disney World
and about 15 minutes to Universal Studios, Islands of Adventure,
Sea World, Wet N Wild, and the dinner shows. In addition, these
homes are also located just minutes from supermarkets, shops,
and just about every type of restaurant imaginable!
When time is check-out?
on the day of departure check out time is at 10:00 a.m. (unless
previously agreed by management).
What do I do in the event
that there is an emergency?
In the event that anything should go wrong during your stay,
simply call our office and a member of our staff will be more
than happy to assist you with any issue you may have.
(863) 852-3370